A curator’s wake-up call
March 29th, 2006


The post here on eyelevel is by a museum executive reporting on his recent attendance in Albuquerque at the 10th annual Museums and the Web conference. Here is a portion of this museum curator’s description of his mobile epiphany that took place at the conference:

Now I knew that teenagers–generation M for Mobile–use their phones a lot. But what floored me about Denise’s paper was the extent to which mobile content delivery is simply a way of life for American teens, and how differently they perceive the telephone device than I do. It’s not about talking. (How quaint!) It’s about text and Instant Messaging and Internet access and photography and video and music. It’s about $700 phone bills (if you’re not careful) and living your life online, wherever you are.

Hearing the paper, I was reminded of the feeling I had back in the ‚Äò90s when we all knew that the Internet revolution was underway, but we had yet to fully explain how to use it and what it meant to our organizations. I also remember sitting in a room with television, radio, and music-industry executives last year who were stupified that with all their content they couldn’t seem to turn a buck online. Yet consumers were spending $2 billion a year downloading ring tones–ring tones, fer goodness sake!

Though I’m a crusty geek-manager kind-of-guy now, maybe I’ve learned enough to recognize the future when it reaches out and pours hot conference buffet coffee on my lap. What’s going on with mobile computing now is as profound and revolutionary as what was happening with the Web ten years ago, and one way or another it’s going to affect the way we interact with our visitors and they interact with each other.

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