Managing the Mobile Enterprise 2007. What’s your wireless plan? This Whitepaper of Motorola and Palm provides an effective strategy for creating effective enterprise wireless strategies.

[Thanks to Eric Snyder !]

For most enterprises, the road to an enterprise wireless information-access strategy often begins with individual users making individual requests of the IT department for wireless access to messaging services such e-mail and PIM functions (e.g., calendaring, activity management and contact management).
Consider this common scenario: an individual mobile employee buys her own handheld or
smartphone, selects the voice and data plans of her choosing and then bills the cost of the service and sometimes the cost of the smartphone to the company through a departmental or line-ofbusiness budget. The employee then requests access to enterprise e-mail from her new handheld. The effort and cost required to meet such requests vary. In the best case, the IT department may simply add the new user to an existing wireless messaging server–if the new user’s handheld and carrier happen to be supported by the server. However, without a wireless strategy and the right technology in place, the more likely scenario is that the IT department must set up a new server instance to support the handheld and carrier that the mobile employee has selected.
IT must also manually provision and set up the handheld and maintain associated desktop
synchronization software.