In 1988, Professor Norman Donald wrote a popular book called The Design of Everyday Things. He has a new book out now, twenty years later: The Design of Future Things. An article about Donald and his books in the New York Times covers several interesting aspects of the human-machine relationship. Donald discusses, for example in his new book, this sort of coming challenge as machines keep getting smarter:
You canâ€™t explain to your carâ€™s navigation system why you dislike its short, efficient route because the scenery is ugly. Your refrigerator may soon know exactly what food it contains, what youâ€™ve already eaten today and what your calorie limit is, but it wonâ€™t be capable of an intelligent dialogue about your need for that piece of cheesecake.