In 1988, Professor Norman Donald wrote a popular book called The Design of Everyday Things. He has a new book out now, twenty years later: The Design of Future Things. An article about Donald and his books in the New York Times covers several interesting aspects of the human-machine relationship. Donald discusses, for example in his new book, this sort of coming challenge as machines keep getting smarter:
You can’t explain to your car’s navigation system why you dislike its short, efficient route because the scenery is ugly. Your refrigerator may soon know exactly what food it contains, what you’ve already eaten today and what your calorie limit is, but it won’t be capable of an intelligent dialogue about your need for that piece of cheesecake.